Please reach us at chefjett@outlook.com if you cannot find an answer to your question.
Chef Jett Cookies may be stored in an airtight container for one week (4 days for any stuffed cookie with a cream cheese or cheesecake centre). If you don’t plan on eating all your cookies at once, freeze them on the day you receive them. When you are ready to eat, let them defrost naturally and either heat in your oven (preheated 180 degree oven for 2-4 minutes), 15-20 seconds in the microwave or 1-2 minutes in the air fryer.
If you are planning to eat your cookies when they arrive, simply heat in the microwave for 15-20 seconds.
All our cookies are made by hand. Due to the perishable nature of our products we cannot take responsibility for how they are transported and stored once they leave our kitchen.
Please double check your order before placing it ensuring all details including the delivery address are correct.
Once the special treats have been shipped or lodged for delivery we are unable to modify or cancel an order.
If you are wanting to modify an order and it hasn’t been shipped please email chefjett@outlook.com
Requiring a large amount for an event? Who wants a cupcake tower when you can have a cookie tower!
We would love to help! Please email chefjett@outlook.com at least 14 days prior to your desired pick up date.
Include the date you would like the order, quantities required and desired flavours.
Firstly its full of high quality, yummy tasting ingredients!
Secondly Chef Jett Cookies do contain nuts, gluten, dairy, egg with possible traces of soy.
We are hoping in the future to offer a more broad range.
For now if you are after Gluten Free send us an email and we would be happy to make a special batch for you! (We require at least 48hours to make these for you.)
We have a fixed permanent menu with monthly new 'Limited Edition' cookies!
If you have had a previous cookie flavour before and don’t see it on our current menu - NEVER FEAR! Email chefjett@outlook.com or DM through socials and we will be happy to help complete your cookie cravings!
To order cupcakes head to our Cupcakes section - hit the order button and we will return contact within 24hrs!
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We have an order form on our ’HOW TO ORDER CHEF JETT COOKIES’ tab.
Alternatively you can email chefjett@outlook.com or DM us through our socials.
We are currently offering pickup, local delivery and shipping and payment options of cash on pickup, bank transfer or PayPal.
For those that do not know Chef Jett is my 9 year son whom was diagnosed with autism that is a future cookie connoisseur.
Jett is heavily involved in the creating process of the cookies - weighing ingredients, pouring ingredients and all things cookie ball rolling.
However due to the nature of the heat and possible burns from the oven - mum (me), does the baking and decorating. In time once Jett has progressed his skill set he will also take part in this process.
You are able to contact us anytime!
Email: chefjett@outlook.com
DM is through socials!
We often run 'Flash Sales" through our Insta page, so if you dont currently follow us, PLEASE DO!
Instagram - @chef.jett
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